Returns & Exchanges

At Zooki®, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel with original tags attached. Simply follow our streamlined process to receive a full refund or exchange for a different size.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return process and securely package your items.

• 3.
  Drop Off Package

  Take your package to any authorized drop-off location or schedule a pickup through the carrier indicated on your label.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.